At Student Connections, we're all about the students. Working alongside schools and other partners, our team is made up of people who are passionate about helping students through every step of their journey.
What I do here: I work with institutions to ensure that all students are being provided an opportunity for financial success by offering services such as default prevention assistance and financial literacy resources to guide them toward completing their program of study.
My experience: I’ve been in the higher education industry for more than 20 years, with a focus on default prevention, training and student success.
I enjoy: Traveling, reading, going to the movies, trying new restaurants and, of course, shopping. My absolute favorite time is spent with my family and friends.
Why I work in higher education: As a college student many years ago, I often struggled with finding the necessary resources to help me navigate through the process of being a successful college graduate. Now, being on the opposite end of the spectrum, I enjoy working with administrators to provide them with the necessary tools and services to help students succeed in pursing their goals and dreams. It is a gratifying experience.
Education: B.A. in Sociology, Indiana University; M.A. in Adult and Community Education, Ball State University
What I do here: My role as a Product Manager for the innovation team is to develop and manage new tools centered on student success. The main objective is to help improve retention, engagement, money management, career planning and many other non-academic barriers that impede college completion.
My experience: I’ve been in the student achievement industry for more than 20 years. Most of that time was spent in the scholastic marketing industry for class rings and graduation products.
I enjoy: Working out and reading in the sauna. I am also a tennis fanatic! I love to watch and play.
Why I work in higher education: I enjoy seeing people succeed and helping them reach their goals. I believe the mind really is a terrible thing to waste.
Education: B.A. in Art, Huntingdon College; M.S. in Management, Troy State University
What I do here: I direct the activities of both the software application development and quality support teams who develop, maintain and support Student Connections customer-facing products, tools and solutions.
My experience: I’ve been in the higher education industry for nearly 28 years, with a focus on systems, product development, product support, quality assurance and application development.
I enjoy: Hunting, motorcycle riding, hiking and many things "outdoors." I also enjoy spending time with my wife and seeing my three daughters when I can — one lives in central Indiana and the other two live on opposite coasts!
Why I work in higher education: I grew up in a loving, lower economic class home. Higher Education programs/assistance greatly funded my college education. This provided me opportunities well beyond those my parents had, which resulted in exemplary benefits for my children. I wanted to work in a field where I could help impart these same types of benefits and opportunities to others.
Education: B.A. in Religion/Theology, Summit Christian College; M.B.A. (emphasis in Management of Information Systems), Kelley School of Business - Indiana University
What I do here: I lead the Student Connections business, setting the overall direction, goals and objectives for the organization.
My experience: I’ve been in the higher education industry my entire career working for schools, lenders and other parties in the process.
I enjoy: The Florida Gators, superhero movies, board games and hanging out with friends and family.
Why I work in higher education: When I was in college I aspired to many things including journalism and teaching. When looking for work to help cover my educational costs I got a part time job in the financial aid office at the University of Florida. I found helping families figure out how to pay for their child’s education was something I was good at and became increasingly passionate about it, and I’ve never looked back.
Education: B.A. in English, The University of Florida; M.S. in Higher Education Administration, The University of Florida
What I do here: I sell Student Connections' student success solutions to higher education institutions located in the Western part of the U.S.
My experience: I’ve been in the higher education industry for nearly 20 years, with a focus on sales and business development.
I enjoy: Anything outdoors, including hiking and skiing, and spending time with friends and family.
Why I work in higher education: I believe in education and life-long learning and assisting students and schools in pursuit of their mutual goals of graduating students.
Education: B.S., Lewis and Clark College; J.D., University of Denver
What I do here: I manage the sales team and sales operations. Our team brings in revenue to the company by helping customers find the student success solutions that fit their needs.
My experience: I have more than 30 years in higher education finance.
I enjoy: Traveling, reading, concerts and interior decorating.
Why I work in higher education: A college education can open up limitless opportunities and makes the world a better place. It’s great to see students succeed.
Education: B.S. in Marketing, Kelley School of Business - Indiana University
What I do here: I manage the marketing group’s activities for Student Connections and provide support for the team that takes our message out on the road.
My experience: I’ve been in the higher education industry for nearly 20 years, with a focus on marketing and business development in higher education finance both domestically and abroad. I also have taught German and worked overseas.
I enjoy: Traveling and foreign languages, visiting the Arizona desert (never gets old), movies, music, reading, walks with a Yorkie named Winnie and spending time with friends and family.
Why I work in higher education: In some countries, higher education is a right; here in the U.S., it's a privilege. I’ve seen firsthand how a college education can reveal opportunities to students who might never have considered them before. And it feels good to give back by helping students navigate their path and avoid some of the pitfalls along the way.
Education: B.A. in German & French, Indiana University; M.A. in Germanic Languages & Literatures, University of Illinois
What I do here: I help spread the word on industry best practices that have a positive impact on student success.
My experience: I’ve been working in higher education for 37 years with an emphasis on student financial aid, default prevention, financial literacy and retention.
I enjoy: My family and friends — including my dogs and cats. I read a lot, volunteer for animal shelters and love exploring the Sonoran Desert and mountain rages surrounding Palm Springs and the Coachella Valley.
Why I work in Higher Education: Everybody wins when students complete higher education; individuals, their families and communities! That’s wicked important to me.
My Education: B.S. in Public Administration, University of Massachusetts; M.Ed in Higher Education Administration, Boston University
What I do here: I provide support, training and technical assistance to our customers, working closely with the Account Executives.
My experience: I’ve been in the higher education industry for more than 30 years, including working in Financial Aid at Oregon State University and Washington State University.
I enjoy: Yoga, summertime in Spokane, Italian food and time with my friends, family and dogs
Why I work in higher education: My college experience was life changing, and I knew then that I wanted to find a role to help others pursue their dreams through higher education.
Education: B.S. in Applied Psychology, Eastern Washington University; M.Ed. in College Student Services Administration, Oregon State University
What I do here: I manage and support default prevention solutions and new product development. This includes development, enhancements, pricing and support of new and existing tools and services.
My experience: I’ve been in the higher education industry for 27 years in a variety of roles related to student financial aid. During this time, I have managed the application process, student status and default prevention. I have chaired multiple industry efforts related to the exchange of student loan application data, default prevention initiatives and creating standards for the many different partners in the student loan arena with the goal of simplifying the educational process.
I enjoy: Gardening, working out and spending time with my family.
Why I work in higher education: I landed in the industry while attending college and it became a passion. I never realized my passion would be helping students succeed, but I love it! I’ve had the privilege of working in various roles, which affords me a holistic view of the student loan life cycle. As the parent of three daughters attending college, I feel passionate about our mission because I truly recognize the value of the work we do to help students become productive citizens with the ability and willingness to give back.
What I do here: I manage the operations team that delivers our products and services to schools and students. This includes contract signing, initial setup of services, training, analytics, reporting and day-to-day support.
My experience: I’ve been in the higher education industry for 32 years in a variety of roles, all focused on customer service.
I enjoy: Anything outdoors (preferably in a warm climate!), reading, walking and spending time with friends.
Why I work in higher education: I believe in education, life-long learning and helping youth succeed. It is a noble mission. And, as I’ve learned in the past 32 years, it is ever-changing and always presents a new challenge. I like to define solutions and then make them happen.
Education: B.S. in Finance, Ball State University; M.B.A., Butler University
What I do here: I work with multi-campus for-profit and not-for-profit career training postsecondary institutions, state schools and corporate entities across the country.
My experience: I’ve been in the higher education industry for 21 years.
I enjoy: Anything to do with family, being outdoors, reading and planting in my yard. I also love football, basketball, golf and dogs.
Why I work in higher education: Every day I have the opportunity to make a difference in lives of students and their families and positively impact the important work of the administrators, faculty and staff who serve them.
Education: B.S. in Business Management, Letourneau University
What I do here: I work with schools to provide customized solutions for students and families to educate them on the value of life skills, benefits of successful repayment and completion of their degrees.
My experience: For 30 years, I have worked in education finance in numerous sectors including community college, private university, guarantee agency, lender and secondary market/servicer. Prior to that I worked in social services, providing encouragement and support for those facing life challenges.
I enjoy: Seeking new adventures both abroad and in our national parks – hiking, kayaking, biking and learning the history of our great landscapes. I aspire to Marcel Proust’s words of wisdom. “The real voyage of discovery consists not in seeking new landscapes but in having new eyes”. I also enjoy gardening and learning about solar solutions and sustainable living.
Why I work in higher education: Higher education bridges gaps and opens doors for people of all races, incomes and backgrounds. It levels the playing field and allows those with courage and determination to achieve their dreams regardless of their situation. Being the first in my family to achieve a degree, my mission is to help others navigate their pathway to success.
Education: B.S. in Behavioral Science, University of Mary Hardin-Baylor, Belton, TX
What I do here: I work with post-secondary institutions to implement student success and default prevention solutions on their campuses.
My experience: I’ve been in the higher education industry for nearly 13 years working with colleges on financial aid, student loan and student success initiatives. I have also put two children through college on my own.
I enjoy: Shopping, traveling, being outdoors and spending time with family and friends. I am an animal lover and love spending time with my beagle, Lexi Lou and my basset hound, Angelina. Someday, I will own a pot-bellied pig.
Why I work in higher education: I was in my early twenties working without a completed college degree. I was determined to finish and discovered firsthand the power of higher education and how it can transform and empower a person, both personally and professionally. I want everyone to know that higher education can be affordable, attainable and possible.
Education: B.A. in Banking and Finance, Buena Vista University; MBA, Cardinal Stritch University
What I do here: I have the pleasure of serving our customers through data analysis, tracking and monitoring outreach strategies, and providing transparency through our performance reporting. I work alongside amazing individuals, here and at the schools we serve, who are focused on driving long-term solutions that create positive outcomes for students and borrowers.
My experience: I have more than 15 years in the student loan and default prevention industry, with a primary focus on data analytics and reporting at a variety of levels.
I enjoy: Being involved with my children and encouraging them to dream big! I also enjoy water sports, camping, cycling and spending time with friends and family.
Why I work in higher education: I truly believe we have an opportunity to change peoples’ lives through education, opening doors that may otherwise stay closed. I have experienced, first hand, how completing a degree program increases confidence, provides new career pathways, and impacts future generations in a positive way.
Education: B.S. in Business Management, Indiana Wesleyan University
What I do here: I manage the development and overall strategic vision for USA Funds’ financial literacy and college success program for students.
My experience: I’ve worked for more than 10 years supporting products and services that provide financial education and support campus-based default prevention efforts.
I enjoy: Bird watching with my husband, the City by the Bay, “Doctor Who,” cartoons and spending time outdoors.
Why I work in higher education: When I was in college, I was the kid who did everything wrong financially. I took out loans regardless of whether I needed them; I changed my major three times; I spent what little money I had unwisely; and I maxed out multiple credit cards when I couldn’t afford the payment, completely wrecking my credit. That’s what makes coming to work exciting to me — the fact that I’m working on tools that will mean fewer students go through what I went through.
Education: B.A. in Journalism, Ball State University
What I do here: My title is vice president of sales; what I do here is quite different. It is my belief that every choice and decision I make everyday should lead to the furthering of a culture of support and learning. If we learn something every day, and learn it in the right atmosphere, we will develop relationships and sales that exceed our expectations.
My experience: Before joining the Student Connections team, I was vice president of sales and marketing for a federal loan servicer and default prevention service provider based in Knoxville, TN for 12 years. Prior to that, I managed the sales and marketing teams for the Tennessee Titans Radio Network and served as director of marketing for 17 southeast based radio stations. My first job out of college was with SIMON Property Group, the nation's largest retail developer, where I managed multiple shopping malls and served as the director of grand opening events.
I enjoy: Time with my family, golf, running and traveling. I am happiest when I'm outdoors!
Why I work in higher education: I moved from the NFL to higher education for the opportunity to change lives, individually and generationally. Education can never be taken away, and a degree changes the student's life as well as the lives of family and friends. Helping students be more successful after school is as important as helping them while in school.
Education: B.S. in Marketing, Indiana University
What I do here: My team creates listening forums for students, university administrators and education thought leaders. These groups assist us in designing applications and services to help students have more meaningful college experiences.
My experience: My mother was a school teacher and principal, which meant I spent most college vacations working in her school. My first job after college was teaching students to read in Chicago and then I started training other teachers to use technology in the classroom. Once I discovered my interest in business, I married the two so I could work in the business of education.
I enjoy: Dancing, reading, playing in salt water, having other people cook for me and spending time with my fantastic family and friends.
Why I work in higher education: Our educational system can be hard to navigate, and I believe students need support to figure it out. We’re in the position to listen to what students need, and then we get to create solutions for them. Where could I find better work than that?
Education: Undergrad degree focus on Education with Reading Endorsement; M.B.A.
What I do here: I support customers with setup and training. I also meet monthly with customers and ensure support documentation is delivered to help them with their default prevention and student success efforts.
My experience: I started working in the student loan industry at Sallie Mae in November 1988.
I enjoy: Boating, dogs and family time. I serve on the board for Lawrence Meals on Wheels and the Lawrence SERTOMA club.
Why I work in higher education: It’s what I’ve been doing for nearly 30 years. Serving customers is what I do best.
Education: A.A. in Business, Baker University